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Data Privacy Policy

Translated with www.DeepL.com/Translator, the authoritative version is the German version.

1. General

Responsible and legally compliant handling of your data is an important concern for aliunid AG (hereinafter referred to as aliunid) and the security of your data is our top priority. We comply with Swiss data protection law.

When you use the aliunid Home App or connect a device to your aliunid user account, various personal data are collected. Personal data is data with which you can be personally identified (such as names, contact or consumption data). Here you can find out what data we collect, the purposes for which we collect the data and what we do with the data we collect.

By agreeing to this privacy policy, you agree that your data may be processed by aliunid. The term "process" here means any form of handling of data such as collecting, storing, using and disclosing.

2. How does aliunid protect your data?

Your data is stored on servers hosted in Swiss data centres. The data transfer from the customer to the data centre is encrypted. Access to the data (e.g. for display in the app) is controlled and encrypted during transmission. The data centre and the hosted servers are protected against unauthorized access (physical and digital) and manipulation as far as possible, and the security measures are continuously improved and adapted.

In the course of improving our solution or ensuring the stability of the service, data might temporarily be stored outside of Switzerland. This will only be the case with selected aliunid service providers (e.g. IT support and operation, software development) and involves, whenever possible, prior anonymization of the data and never long-term data storage.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

3. What data is collected by aliunid?

Data you provide to us:

  • Registration data: To use the aliunid Home App services, you must first set up a user account. To do this, we ask you to provide personal data. This includes at least your email address.
  • Information in user profile and energy questionnaire
  • Data in contact, support and order forms
Data that we receive or generate due to your use of our services. aliunid has no access to this data unless you give your explicit consent:
  • Use of the app
  • Monitoring of app functions
  • The energy metering data collected in your aliunid account from linked devices.
  • The information derived or calculated from your energy metering data and/or your user & energy profile (e.g. CO2 emissions, comparison group, etc.).
When visiting the website or using the Home App, certain data may be automatically collected by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view).

4. For what purpose is your data collected by aliunid?

We use the collected data exclusively for the provision of our services, for the handling and maintenance of the customer relationship, namely the guarantee of a high service quality, for the security of the operation and infrastructure as well as for invoicing.

If you have given us permission to process your data for other purposes (e.g. for the further development of our offers, for passing on your enquiry to a third-party company, for consulting, for analysing your user behaviour or for advertising and market research for our own purposes), we will process your data within the scope of and based on this permission. Consent given can be revoked at any time.

5. What does aliunid do with your data?

The data you provide will be stored by aliunid and processed for the above-mentioned purposes.

We use the personal data for the duration of the business relationship. As soon as your personal data is no longer required for the above-mentioned purposes (e.g. when you delete your aliunid account), it is generally deleted or anonymised.

We only transfer personal data to third parties if this is necessary for the provision of our service (e.g. order data processing by IT providers) or if you have expressly consented to this beforehand. In these cases, the scope of the transmitted data is limited to the necessary minimum.

6. What rights do you have with regard to your data?

You have the right to obtain information about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction, blocking or deletion of this data. You can contact us at any time at the address below with regard to this and other questions on the subject of data protection.

7. Who is responsible for data processing in the Home App?

Responsible for the data processing described in this data protection declaration is: aliunid AG, Untermüli 11, 6300 Zug. If you have any data protection concerns, you can send them to us at the following contact address: info@aliunid.com

8. Changes

We reserve the right to amend this data protection declaration at any time without prior notice. The current published version shall apply.

aliunid AG
Zug, 1.4.2021