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Data Privacy Policy of aliunid AG

Translated with www.DeepL.com/Translator, the authoritative version is the German version. The aliunid HOME app collects personal data from its users. Personal data collected for the following purposes and using the following services:

1. general

Responsible and legally compliant handling of your data is an important concern for aliunid AG (hereinafter referred to as aliunid) and the security of your data is our top priority. We adhere to the Swiss data protection law.

When you use the aliunid Home App or connect a device to your aliunid user account, various personal data are collected. Personal data is data that can be used to identify you personally (such as names, contact or usage data). Here you can find out what data we collect, the purposes for which we collect the data and what we do with the data we collect.

By agreeing to this privacy policy, you agree that your data may be processed by aliunid. The term "process" here means any form of handling data such as collecting, storing, using and disclosing.

2. how does aliunid protect your data?

aliunid takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. The data transmission from the customer to the data center is encrypted. Access to the data (e.g. for display in the app) is controlled and encrypted during transmission. The servers are protected against unauthorized access (physical and digital) and manipulation as far as possible, the security measures are continuously improved and adapted.

In the course of improving our solution or ensuring the stability of the service, it may happen that data is temporarily stored outside of Switzerland. This only happens with selected aliunid service providers (e.g. IT support and operation, software development) and involves, whenever possible, a prior anonymization of the data and never a long-term data storage.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

3. what data is collected by aliunid?

Data they share with us:

  • Registration Data: To use the aliunid Home App services, you must first create a user account. For this purpose, we ask you to provide personal data. These contain at least your email address.
  • Information in user profile and energy questionnaire
  • Information in contact, support and order forms
Data that we receive or generate as a result of your use of our services; aliunid does not have access to this data unless you give your express consent:
  • Use of the app
  • Monitoring the app functions
  • The energy metering data collected in your aliunid account from linked devices
  • The information derived or calculated from your energy metering data and/or your user & energy profile (e.g. CO2 emissions, peer group, etc.)
When visiting the website or using the Home App, certain data may be automatically collected by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view).

4. for what purpose is your data collected by aliunid?

We use the data collected exclusively for the provision of our services, for the processing and maintenance of the customer relationship, namely for ensuring a high quality of service, for the security of operations and infrastructure, and for invoicing.

Insofar as you have given us consent to process your data for further purposes (e.g. for the further development of our offers, for passing on your enquiry to a third party company, for consulting, for analysing your user behaviour or for advertising and market research for our own purposes), we will process your data within the scope of and based on this consent. Consent given can be revoked at any time.

5. detailed information on the processing of personal data

Personal data is collected for the following purposes using the following services

5.1 analytics

The services listed in this section allow the provider to monitor and analyze traffic and track user behavior

aliunid internal data analysis (aliunid AG)

The sensor data collected by aliunid is stored exclusively on Swiss servers, in a so-called "private cloud" of the respective customer. In order to provide the services (see chapter 4), the data quality is monitored. Processed personal data: Sensor data, e.g. individual power consumption

Google Analytics for Firebase (Google Ireland Limited)

Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google Ireland Limited.

more information about Googles use of data Google's Partner Policy.

Firebase Analytics may share data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config, or Notifications. The user can check this privacy policy detailed explanation of the other tools used by the owner This application uses mobile device identifiers and cookie-like technologies to run the Google Analytics for Firebase service Users may opt out of certain Firebase features through the appropriate mobile device settings, such as mobile advertising settings, or by following the instructions in other sections of this Privacy Policy regarding Firebase, as applicable Personal data processed: Application executions; Application updates; Number of users; Number of sessions; App launches; Operating systems; Unique device identifier for advertising (Google advertising ID or IDFA, for example); Device information; Usage data; Region; Session duration; Tracker Processing Location: Ireland - Privacy Policy.

5.2 contacting the user

Contact form (this application)

By filling out the contact form with their information, users authorize this application to use their information to respond to requests for information, quotes, or other inquiries indicated in the form header. Personal data processed: Email; Last name; Telephone number; First name. Processing location: Switzerland

5.3 managing contacts and sending messages

These types of services allow the management of a database of email contacts, phone numbers or any other contact information in order to communicate with the user. The services may also collect data about the date and time messages are read by the user, as well as when the user interacts with incoming messages, for example by clicking on links contained therein.

SendinBlueEmail (SendinBlueSAS)

SendinBlueis a service provided by SendinBlueSAS for managing email addresses and sending messages Personal data processed: Email; Usage Data; Trackers. Processing location: France - Privacy policy.

6. what does aliunid do with your data?

The data you provide will be stored by aliunid and processed for the above-mentioned purposes.

We use the personal data for the duration of the business relationship. As soon as your personal data is no longer required for the above-mentioned purposes (e.g. if you delete your aliunid account), it is generally deleted or anonymised.

We only transfer personal data to third parties if this is necessary for the provision of our service (e.g. order data processing by IT providers) or if you have expressly consented to this beforehand. In these cases, the scope of the transmitted data is limited to the necessary minimum.

7. what rights do you have regarding your data?

You have the right to obtain information about the origin, recipient and purpose of your stored personal data at any time. You also have the right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given below.

8. who is responsible for the data processing in the home app?

Responsible for the data processing described in this data protection declaration is: aliunid AG, Untermüli 11, 6300 Zug

If you have any data protection concerns, you can send them to us at the following address Share contact address: info@aliunid.com

9. Changes

We reserve the right to adapt this data protection declaration at any time without prior notice. The current, published version applies.

aliunid AG
Zug, 30.10.2021